Data processing

The business is the controller of its customer data. The service operator processes it under the business’s instructions to provide the service.

Data includes contacts, bookings, enquiries and conversations. The purpose is appointment scheduling and customer communication. Subjects are business customers and staff.

The operator provides access restrictions and encrypted integration credentials. Subprocessors, storage locations, transfer safeguards and deletion schedules must be specified in the signed agreement.

This is processing information and a contract starting point. The operator must prepare and approve a complete data processing agreement before production use.